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Smart Drive from Permobil Manual Wheelchair Power Assist
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$7,529.00$6,626.00
SmartDrive MX2+
Be Free With SmartDrive MX2+
Pushing a manual wheelchair can put stress on the upper body and lead to serious issues in the future. SmartDrive gives you the freedom to do more. It moves with you and it’s so lightweight, you don’t even know it’s there. You can spin in place, be in a wheelie, or hop off curbs. Empower your active lifestyle.
SmartDrive offers a range of controls to deliver a seamless power assist experience, providing an opportunity for 80% fewer pushes. SmartDrive was created with manual wheelchair users in mind. The mounting location, the ergonomic handle, the weight, and the OmniWheel were all designed to give manual wheelchair user access to fewer pushes.
Includes standard SpeedControl Dial or SwitchControl Buttons at no additional charge.
More Benefits:
- SmartDrive is backed by clinical research. To learn more about the clinical benefits of Power Assist, be sure to check out their Permobil White Paper - A systematic review of the evidence for power assist devices. Some examples of how Power Assist can benefit wheelchair users are:
Opening doors - Navigating through uneven surfaces, including carpets and rugs
- Housekeeping
- Taking care of family and pets
- Going up ramps and up to 17% inclines
- Navigating crowds by easily adjusting speeds
- Traveling long distances with minimal effort
SmartDrive MX2+ App, now on Apple Watch!
You asked and we listened; SmartDrive MX2+ is now compatible with Apple Watch! Easily control your SmartDrive with tap gestures, change settings, and track distances and battery levels right from your wrist.
PushTracker E3 (optional)
Upgraded processor and improved battery life, with a set-up that takes just minutes
The PushTracker E3 takes everything that was good about the PushTracker E2 and makes it better! It comes with increased memory and an upgraded processor, which bring battery life improvements and make the PushTracker more reliable than ever. Navigating the SmartDrive MX2+ App is easier thanks to the responsiveness of the PushTracker E3. Experience a quick setup in under 5 minutes with no phone or Wi-Fi required. With gesture-activated controls, you can start your SmartDrive with a simple tap of your hand—no pushing or reaching necessary!
What Customers Say About the Smart Drive:
Customer feedback and testimonials are essential when making a purchasing decision. Smart Drive has garnered praise from numerous satisfied customers, including the following:
"The Smart Drive has been a game-changer for me. It has significantly reduced the effort required to propel my wheelchair, allowing me to travel long distances easily. It has given me a newfound sense of freedom and independence." - Harley.
"I cannot express how grateful I am for the Smart Drive. It has completely transformed my daily life. With the Smart Drive, I can now confidently navigate various terrains and inclines without relying solely on my own strength. Thank you, Smart Drive, for giving me back my mobility and allowing me to live life to the fullest." - Bill
"The ease of installation, intuitive controls, and powerful performance of the Smart Drive have truly impressed me. It has allowed me to explore new places and engage in activities that were once challenging. I highly recommend the Smart Drive to anyone seeking a reliable and efficient power assist device." – Robert
Cura360's Review Of the Smart Drive:
Cura360 evaluates the SmartDrive MX2+ as follows:
Performance and Functionality
The Smart Drive offers exceptional performance and functionality, making it a standout choice. For instance, it has a powerful motor and intuitive controls, allowing you to navigate various terrains and inclines effortlessly. This reduces the physical strain associated with manual wheelchair propulsion.
Design and Compatibility
The device boasts a compact and lightweight form factor, minimizing added bulk and ensuring easy installation and removal. It integrates seamlessly with various manual wheelchairs, offering compatibility and adaptability to suit diverse user needs. Moreover, the Smart Drive's ergonomic handle enhances user comfort, promoting a natural and intuitive grip during operation.
Battery Life and Charging
The Smart Drive's battery life is impressive, providing extended usage on a single charge. You can rely on its long-lasting performance, which allows you to go about your daily activities without interruption. The device also features convenient charging options for you to recharge the battery at your convenience.
Durability and Maintenance
Durability is a key consideration when investing in a power assist device, and the Smart Drive does not disappoint. It is constructed with high-quality materials that withstand regular use and various environmental conditions. The device requires minimal maintenance, further adding to its appeal.
However, Cura360 recommends periodic inspections and routine upkeep to ensure optimal performance and longevity.
Safety Features
The Smart Drive incorporates several safety features to prioritize user well-being. For instance, its intuitive braking system ensures controlled and secure stops, even on slopes or uneven surfaces. Additionally, the device's built-in anti-rollback mechanism prevents unintentional backward movement, providing an added layer of stability and confidence.
Cura360 recognizes the importance of safety in mobility solutions and appreciates the Smart Drive's comprehensive safety features.
FAQs
Here are the top FAQs about the SmartDrive:
Q: Is a minimum duration of one year as a manual wheelchair user required to qualify for a power assist device like the Smart Drive
A: This is true for Medicare and some payers who follow Medicare guidelines. Medicare currently requires a minimum of one year as a manual wheelchair user before qualifying for a power assist device like the Smart Drive.
However, it's important to note that not all insurance carriers have the same requirements. You can determine your eligibility by contacting your insurer.
Q: Who qualifies for the SmartDrive power assist device
A: The Smart Drive is generally suitable for individuals who may experience difficulty propelling a manual wheelchair. This can be due to physical limitations, fatigue, or other factors. Eligibility is determined case-by-case, considering upper body strength, coordination, and functional requirements.
Q: Can the SmartDrive be used with different wheelchair models
A: Yes, the Smart Drive is compatible with a wide range of manual wheelchair models. It seamlessly integrates with most standard manual wheelchairs, including folding, rigid, and tilt-in-space models.
However, consulting with Cura360 or a mobility specialist is important to ensure proper fit and compatibility with your specific wheelchair model.
Q: How long does the SmartDrive's battery last on a single charge
A: The battery life of the Smart Drive depends on various factors, including the terrain, user weight, and speed settings. With regular use, it typically provides enough power to last throughout a full day's activities.
Ensure you recharge the battery overnight to ensure optimal performance the next day.
Q: Where can I buy the SmartDrive MX2+ at the lowest price
A: Cura360 offers the SmartDrive MX2+ competitively, and they have the lowest price guarantee. If you find a lower price on the SmartDrive MX2+ elsewhere, they will match that price. They strive to provide the best value for their customers without compromising on quality or customer support.
Q: What are the benefits of using the SmartDrive MX2+
A: The SmartDrive MX2+ offers numerous benefits to manual wheelchair users. It reduces the effort required for propulsion, making navigating various terrains and inclines easier. It enhances mobility and independence, allowing users to travel longer distances with less fatigue.
Moreover, the SmartDrive MX2+ is compact, lightweight, and compatible with different wheelchair models. This ensures easy installation and adaptability. It also incorporates safety features like intuitive braking and anti-rollback mechanisms.
Q: Can the SmartDrive MX2+ be used on different terrains
A: Absolutely. The SmartDrive MX2+ enhances your mobility across various terrains. It provides power assistance, making navigating inclines, uneven surfaces, and rough terrain easier. Whether you're traversing city streets, gravel paths, or grassy areas, the SmartDrive MX2+ can help you overcome obstacles and enjoy a smoother wheelchair experience.
More Info:
As a manual wheelchair user, you understand the physical challenges that come with navigating through daily life. The strain on your upper body, the effort required to propel yourself, and the limitations imposed on your mobility can be frustrating and exhausting.
However, there is a solution that can revolutionize your experience and grant you newfound freedom: the SmartDrive MX2+ by Permobil.
Why Buy the Smart Drive from Cura360:
Here are some of the reasons you should trust Cura360 as your sole source of the SmartDrive MX2+:
When you order the SmartDrive or any other product at Cura360, their dedicated logistics team swings into action. They work diligently to process and package your order promptly, ensuring it is ready for shipment as quickly as possible.
Cura360 makes your shopping experience more interesting by offering free shipping on all your products. This means you can enjoy the convenience of having your SmartDrive delivered right to your doorstep without any additional charges.
Trusted Expertise and Outstanding Customer Support
Choosing Cura360 as your trusted provider of the Smart Drive means you gain access to their extensive expertise and unparalleled customer support. Their team of mobility specialists has in-depth knowledge of the Smart Drive and its features.
They aim to understand your unique needs and provide personalized recommendations. This is necessary to ensure you find the perfect Smart Drive solution.
Wide Range of Compatible Wheelchairs
Cura360 offers a wide selection of Smart Drive options compatible with various wheelchair models. They understand that every individual has different requirements, and their goal is to provide you with the most suitable Smart Drive solution for your specific wheelchair.
Ideally, their comprehensive range of compatibility ensures that you can find the perfect fit, enhancing your mobility and independence without compromising the functionality of your existing wheelchair.
Competitive Pricing and Value for Money
Everyone deserves access to innovative mobility solutions at competitive prices. Cura360 strives to offer the Smart Drive at affordable rates, providing exceptional value for money. This commitment ensures you can invest in the Smart Drive without exceeding your budget.
So, by choosing Cura360 as your supplier, you can enjoy the benefits of this advanced power assist device without compromising on quality or breaking the bank.
Comprehensive Warranty and After-Sales Support
Cura360 offers a comprehensive warranty on the Smart Drive. This gives you peace of mind and assurance of its quality and durability. Moreover, in the unlikely event of any issues, their dedicated after-sales support team is available to assist you.
Financing Options
Cura360 understands that investing in mobility solutions like the Smart Drive is a significant decision. For this reason, they strive to make it easier by offering financing options. Specifically, they partner with PayTomorrow, a trusted financing provider.
Cura360's partnership with PayTomorrow allows you to enjoy the Smart Drive's benefits without paying the total amount upfront. Instead, you can select a financing plan that suits your budget and conveniently make affordable monthly payments. This gives you immediate access to the power-assist capabilities of the Smart Drive, enhancing your mobility.
Cura360 understands the importance of providing our customers with the best value for their money. That's why they offer the lowest price guarantee on all our products, including the SmartDrive MX2+.
If you happen to find a lower price on the SmartDrive MX2+ or any other product they offer, they will gladly match that price. This ensures you can shop confidently, knowing you're getting the best deal available.
The SmartDrive MX2+ comes with a two (2) year warranty against manufacturing defects. Under this warranty, Permobil Mobility's obligation is to repair or provide replacement parts found to be defective. The company will determine the appropriate course of action, whether it involves repairing or replacing the defective part(s).
Cura360 understands that sometimes products may not meet your expectations or may have defects. Therefore, they offer a return policy for the SmartDrive MX2+ by Permobil Mobility, providing peace of mind and flexibility.
Initiating a Return
If you need to initiate a return for the SmartDrive MX2+, please follow these steps:
- Contact customer service: Get in touch with Cura360's customer service team within 30 days from the date of receipt of your order. You can reach them by calling 1-833-207-3433.
- Provide the necessary information: This includes order details, the reason for the return, and any relevant documentation. This will help expedite the return process.
You are eligible to return the SmartDrive MX2+ if you meet the following criteria:
- Condition: The SmartDrive MX2+ should be in a new and resalable condition. It should not show signs of excessive wear, damage, or alteration beyond what is necessary for inspection.
- Original packaging: You must return the SmartDrive MX2+ in its original packaging to ensure safe transit. It’s best to keep the packaging until you are sure you are satisfied with the product.
If something goes wrong with the product you purchase, whether it's the SmartDrive MX2+ or any other item, you can rely on Cura360's dedicated customer support team to take care of your needs.
Simply reach out to Cura360’s customer service team at 1-833-207-3433. They will guide you through the necessary steps to initiate the warranty repair.
Nationwide Coverage of Technical Professionals for Repair and Service Needs
Cura360 has a network of technical professionals nationwide who are ready to assist you whenever you need it. Regardless of what you require, their team of experts specializes in wheelchair-related services to ensure your SmartDrive is always in optimal condition. This is thanks to their 80% coverage for home-health services.
Cura360 goes the extra mile to ensure your wheelchair arrives in perfect condition and is ready for immediate use. Their services include:
- Scheduled delivery: They work with you to schedule a delivery time that is convenient for you. This ensures you are available to receive your SmartDrive.
- Professional assembly: Their trained professionals will carefully assemble your SmartDrive, ensuring all components are installed and functioning correctly.
- Quality assurance: Curas360 performs thorough quality checks to ensure that your SmartDrive meets high performance and reliability standards.
- Training and demonstration: As part of White Glove Delivery Service, their professionals will provide you with comprehensive training on how to use and operate your SmartDrive. They will answer any questions you may have and demonstrate the device's features and functionality, ensuring that you are confident and comfortable using it.
Download Brochure
Download Owners Manual
Download Airline Certificate
Cura360 Return Policy
Most products featured on Cura360.com can be returned within 30 days of purchase depending upon the manufacturer’s return policy.
For specific return information or authorization, please contact Cura360's Customer Service Department at [email protected] or call 833-207-3433 for authorization. Returns cannot be processed without contacting Cura360 first, and some items are non-returnable when opened due to health risks.
Generally, you can expect a credit or refund, less a restocking and handling fee, in the same form of payment originally used for your purchase. Credits will be issued within 30 days of the manufacturer receiving your returned product back complete and in good, unused condition in original packaging, and them issuing Cura360 an approval. You will be refunded the purchase price, less the Restocking Fee & applicable shipping fees. You are responsible for the return label and shipping costs.
· Restocking Fees range based on the Manufacturers policies, typically between 20-30%
· All returns MUST be pre-approved by Cura360
· If a return is not received by the carrier within 15 days after the request has been approved, we will consider the item as not returned and a refund will not be processed
· Shipping costs are not reimbursable
· Returns due to damage or defect must be reported as soon as possible and pictures may be required
IMPORTANT If there is significant visible damage to the packaging upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact Cura360 Customer Service at [email protected] or call 833-207-3433
Permobil [SmartDrive] / Max Mobility offers a two (2) year warranty against manufacturing defects. Permobil [SmartDrive]/ Max Mobility’s obligation under this warranty shall be limited to repairing or providing replacement of part(s), which are found to be defective. Any part(s) of the system replaced by us at our discretion shall be with a functionally operative part.
This warranty may be voided if: 1) the product is not used according to instructions given in this instruction manual, 2) defects were caused by improper use as determined by the company personnel, 3) modification or alteration of any nature is made in the electrical circuitry or physical construction, or 4) defects are due to cause beyond control like lightning, abnormal voltage or while in transit at the purchaser’s place of business.
Permobil [SmartDrive] / Max Mobility is not responsible for any damage to one’s wheelchair caused by the attachment or operation of the SmartDrive.
More Benefits:
- SmartDrive is backed by clinical research. To learn more about the clinical benefits of Power Assist, be sure to check out their Permobil White Paper - A systematic review of the evidence for power assist devices. Some examples of how Power Assist can benefit wheelchair users are:
Opening doors - Navigating through uneven surfaces, including carpets and rugs
- Housekeeping
- Taking care of family and pets
- Going up ramps and up to 17% inclines
- Navigating crowds by easily adjusting speeds
- Traveling long distances with minimal effort
SmartDrive MX2+ App, now on Apple Watch!
You asked and we listened; SmartDrive MX2+ is now compatible with Apple Watch! Easily control your SmartDrive with tap gestures, change settings, and track distances and battery levels right from your wrist.
PushTracker E3 (optional)
Upgraded processor and improved battery life, with a set-up that takes just minutes
The PushTracker E3 takes everything that was good about the PushTracker E2 and makes it better! It comes with increased memory and an upgraded processor, which bring battery life improvements and make the PushTracker more reliable than ever. Navigating the SmartDrive MX2+ App is easier thanks to the responsiveness of the PushTracker E3. Experience a quick setup in under 5 minutes with no phone or Wi-Fi required. With gesture-activated controls, you can start your SmartDrive with a simple tap of your hand—no pushing or reaching necessary!
What Customers Say About the Smart Drive:
Customer feedback and testimonials are essential when making a purchasing decision. Smart Drive has garnered praise from numerous satisfied customers, including the following:
"The Smart Drive has been a game-changer for me. It has significantly reduced the effort required to propel my wheelchair, allowing me to travel long distances easily. It has given me a newfound sense of freedom and independence." - Harley.
"I cannot express how grateful I am for the Smart Drive. It has completely transformed my daily life. With the Smart Drive, I can now confidently navigate various terrains and inclines without relying solely on my own strength. Thank you, Smart Drive, for giving me back my mobility and allowing me to live life to the fullest." - Bill
"The ease of installation, intuitive controls, and powerful performance of the Smart Drive have truly impressed me. It has allowed me to explore new places and engage in activities that were once challenging. I highly recommend the Smart Drive to anyone seeking a reliable and efficient power assist device." – Robert
Cura360's Review Of the Smart Drive:
Cura360 evaluates the SmartDrive MX2+ as follows:
Performance and Functionality
The Smart Drive offers exceptional performance and functionality, making it a standout choice. For instance, it has a powerful motor and intuitive controls, allowing you to navigate various terrains and inclines effortlessly. This reduces the physical strain associated with manual wheelchair propulsion.
Design and Compatibility
The device boasts a compact and lightweight form factor, minimizing added bulk and ensuring easy installation and removal. It integrates seamlessly with various manual wheelchairs, offering compatibility and adaptability to suit diverse user needs. Moreover, the Smart Drive's ergonomic handle enhances user comfort, promoting a natural and intuitive grip during operation.
Battery Life and Charging
The Smart Drive's battery life is impressive, providing extended usage on a single charge. You can rely on its long-lasting performance, which allows you to go about your daily activities without interruption. The device also features convenient charging options for you to recharge the battery at your convenience.
Durability and Maintenance
Durability is a key consideration when investing in a power assist device, and the Smart Drive does not disappoint. It is constructed with high-quality materials that withstand regular use and various environmental conditions. The device requires minimal maintenance, further adding to its appeal.
However, Cura360 recommends periodic inspections and routine upkeep to ensure optimal performance and longevity.
Safety Features
The Smart Drive incorporates several safety features to prioritize user well-being. For instance, its intuitive braking system ensures controlled and secure stops, even on slopes or uneven surfaces. Additionally, the device's built-in anti-rollback mechanism prevents unintentional backward movement, providing an added layer of stability and confidence.
Cura360 recognizes the importance of safety in mobility solutions and appreciates the Smart Drive's comprehensive safety features.
FAQs
Here are the top FAQs about the SmartDrive:
Q: Is a minimum duration of one year as a manual wheelchair user required to qualify for a power assist device like the Smart Drive
A: This is true for Medicare and some payers who follow Medicare guidelines. Medicare currently requires a minimum of one year as a manual wheelchair user before qualifying for a power assist device like the Smart Drive.
However, it's important to note that not all insurance carriers have the same requirements. You can determine your eligibility by contacting your insurer.
Q: Who qualifies for the SmartDrive power assist device
A: The Smart Drive is generally suitable for individuals who may experience difficulty propelling a manual wheelchair. This can be due to physical limitations, fatigue, or other factors. Eligibility is determined case-by-case, considering upper body strength, coordination, and functional requirements.
Q: Can the SmartDrive be used with different wheelchair models
A: Yes, the Smart Drive is compatible with a wide range of manual wheelchair models. It seamlessly integrates with most standard manual wheelchairs, including folding, rigid, and tilt-in-space models.
However, consulting with Cura360 or a mobility specialist is important to ensure proper fit and compatibility with your specific wheelchair model.
Q: How long does the SmartDrive's battery last on a single charge
A: The battery life of the Smart Drive depends on various factors, including the terrain, user weight, and speed settings. With regular use, it typically provides enough power to last throughout a full day's activities.
Ensure you recharge the battery overnight to ensure optimal performance the next day.
Q: Where can I buy the SmartDrive MX2+ at the lowest price
A: Cura360 offers the SmartDrive MX2+ competitively, and they have the lowest price guarantee. If you find a lower price on the SmartDrive MX2+ elsewhere, they will match that price. They strive to provide the best value for their customers without compromising on quality or customer support.
Q: What are the benefits of using the SmartDrive MX2+
A: The SmartDrive MX2+ offers numerous benefits to manual wheelchair users. It reduces the effort required for propulsion, making navigating various terrains and inclines easier. It enhances mobility and independence, allowing users to travel longer distances with less fatigue.
Moreover, the SmartDrive MX2+ is compact, lightweight, and compatible with different wheelchair models. This ensures easy installation and adaptability. It also incorporates safety features like intuitive braking and anti-rollback mechanisms.
Q: Can the SmartDrive MX2+ be used on different terrains
A: Absolutely. The SmartDrive MX2+ enhances your mobility across various terrains. It provides power assistance, making navigating inclines, uneven surfaces, and rough terrain easier. Whether you're traversing city streets, gravel paths, or grassy areas, the SmartDrive MX2+ can help you overcome obstacles and enjoy a smoother wheelchair experience.
More Info:
As a manual wheelchair user, you understand the physical challenges that come with navigating through daily life. The strain on your upper body, the effort required to propel yourself, and the limitations imposed on your mobility can be frustrating and exhausting.
However, there is a solution that can revolutionize your experience and grant you newfound freedom: the SmartDrive MX2+ by Permobil.
Why Buy the Smart Drive from Cura360:
Here are some of the reasons you should trust Cura360 as your sole source of the SmartDrive MX2+:
When you order the SmartDrive or any other product at Cura360, their dedicated logistics team swings into action. They work diligently to process and package your order promptly, ensuring it is ready for shipment as quickly as possible.
Cura360 makes your shopping experience more interesting by offering free shipping on all your products. This means you can enjoy the convenience of having your SmartDrive delivered right to your doorstep without any additional charges.
Trusted Expertise and Outstanding Customer Support
Choosing Cura360 as your trusted provider of the Smart Drive means you gain access to their extensive expertise and unparalleled customer support. Their team of mobility specialists has in-depth knowledge of the Smart Drive and its features.
They aim to understand your unique needs and provide personalized recommendations. This is necessary to ensure you find the perfect Smart Drive solution.
Wide Range of Compatible Wheelchairs
Cura360 offers a wide selection of Smart Drive options compatible with various wheelchair models. They understand that every individual has different requirements, and their goal is to provide you with the most suitable Smart Drive solution for your specific wheelchair.
Ideally, their comprehensive range of compatibility ensures that you can find the perfect fit, enhancing your mobility and independence without compromising the functionality of your existing wheelchair.
Competitive Pricing and Value for Money
Everyone deserves access to innovative mobility solutions at competitive prices. Cura360 strives to offer the Smart Drive at affordable rates, providing exceptional value for money. This commitment ensures you can invest in the Smart Drive without exceeding your budget.
So, by choosing Cura360 as your supplier, you can enjoy the benefits of this advanced power assist device without compromising on quality or breaking the bank.
Comprehensive Warranty and After-Sales Support
Cura360 offers a comprehensive warranty on the Smart Drive. This gives you peace of mind and assurance of its quality and durability. Moreover, in the unlikely event of any issues, their dedicated after-sales support team is available to assist you.
Financing Options
Cura360 understands that investing in mobility solutions like the Smart Drive is a significant decision. For this reason, they strive to make it easier by offering financing options. Specifically, they partner with PayTomorrow, a trusted financing provider.
Cura360's partnership with PayTomorrow allows you to enjoy the Smart Drive's benefits without paying the total amount upfront. Instead, you can select a financing plan that suits your budget and conveniently make affordable monthly payments. This gives you immediate access to the power-assist capabilities of the Smart Drive, enhancing your mobility.
Cura360 understands the importance of providing our customers with the best value for their money. That's why they offer the lowest price guarantee on all our products, including the SmartDrive MX2+.
If you happen to find a lower price on the SmartDrive MX2+ or any other product they offer, they will gladly match that price. This ensures you can shop confidently, knowing you're getting the best deal available.
The SmartDrive MX2+ comes with a two (2) year warranty against manufacturing defects. Under this warranty, Permobil Mobility's obligation is to repair or provide replacement parts found to be defective. The company will determine the appropriate course of action, whether it involves repairing or replacing the defective part(s).
Cura360 understands that sometimes products may not meet your expectations or may have defects. Therefore, they offer a return policy for the SmartDrive MX2+ by Permobil Mobility, providing peace of mind and flexibility.
Initiating a Return
If you need to initiate a return for the SmartDrive MX2+, please follow these steps:
- Contact customer service: Get in touch with Cura360's customer service team within 30 days from the date of receipt of your order. You can reach them by calling 1-833-207-3433.
- Provide the necessary information: This includes order details, the reason for the return, and any relevant documentation. This will help expedite the return process.
You are eligible to return the SmartDrive MX2+ if you meet the following criteria:
- Condition: The SmartDrive MX2+ should be in a new and resalable condition. It should not show signs of excessive wear, damage, or alteration beyond what is necessary for inspection.
- Original packaging: You must return the SmartDrive MX2+ in its original packaging to ensure safe transit. It’s best to keep the packaging until you are sure you are satisfied with the product.
If something goes wrong with the product you purchase, whether it's the SmartDrive MX2+ or any other item, you can rely on Cura360's dedicated customer support team to take care of your needs.
Simply reach out to Cura360’s customer service team at 1-833-207-3433. They will guide you through the necessary steps to initiate the warranty repair.
Nationwide Coverage of Technical Professionals for Repair and Service Needs
Cura360 has a network of technical professionals nationwide who are ready to assist you whenever you need it. Regardless of what you require, their team of experts specializes in wheelchair-related services to ensure your SmartDrive is always in optimal condition. This is thanks to their 80% coverage for home-health services.
Cura360 goes the extra mile to ensure your wheelchair arrives in perfect condition and is ready for immediate use. Their services include:
- Scheduled delivery: They work with you to schedule a delivery time that is convenient for you. This ensures you are available to receive your SmartDrive.
- Professional assembly: Their trained professionals will carefully assemble your SmartDrive, ensuring all components are installed and functioning correctly.
- Quality assurance: Curas360 performs thorough quality checks to ensure that your SmartDrive meets high performance and reliability standards.
- Training and demonstration: As part of White Glove Delivery Service, their professionals will provide you with comprehensive training on how to use and operate your SmartDrive. They will answer any questions you may have and demonstrate the device's features and functionality, ensuring that you are confident and comfortable using it.
Download Brochure
Download Owners Manual
Download Airline Certificate
Cura360 Return Policy
Most products featured on Cura360.com can be returned within 30 days of purchase depending upon the manufacturer’s return policy.
For specific return information or authorization, please contact Cura360's Customer Service Department at [email protected] or call 833-207-3433 for authorization. Returns cannot be processed without contacting Cura360 first, and some items are non-returnable when opened due to health risks.
Generally, you can expect a credit or refund, less a restocking and handling fee, in the same form of payment originally used for your purchase. Credits will be issued within 30 days of the manufacturer receiving your returned product back complete and in good, unused condition in original packaging, and them issuing Cura360 an approval. You will be refunded the purchase price, less the Restocking Fee & applicable shipping fees. You are responsible for the return label and shipping costs.
· Restocking Fees range based on the Manufacturers policies, typically between 20-30%
· All returns MUST be pre-approved by Cura360
· If a return is not received by the carrier within 15 days after the request has been approved, we will consider the item as not returned and a refund will not be processed
· Shipping costs are not reimbursable
· Returns due to damage or defect must be reported as soon as possible and pictures may be required
IMPORTANT If there is significant visible damage to the packaging upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact Cura360 Customer Service at [email protected] or call 833-207-3433
Permobil [SmartDrive] / Max Mobility offers a two (2) year warranty against manufacturing defects. Permobil [SmartDrive]/ Max Mobility’s obligation under this warranty shall be limited to repairing or providing replacement of part(s), which are found to be defective. Any part(s) of the system replaced by us at our discretion shall be with a functionally operative part.
This warranty may be voided if: 1) the product is not used according to instructions given in this instruction manual, 2) defects were caused by improper use as determined by the company personnel, 3) modification or alteration of any nature is made in the electrical circuitry or physical construction, or 4) defects are due to cause beyond control like lightning, abnormal voltage or while in transit at the purchaser’s place of business.
Permobil [SmartDrive] / Max Mobility is not responsible for any damage to one’s wheelchair caused by the attachment or operation of the SmartDrive.
