Cura360 Return Policy

Most products featured on Cura360.com can be returned within 30 days of purchase depending upon the manufacturer’s return policy.

For specific return information or authorization, please contact Cura360's Customer Service Department at [email protected] or call 833-207-3433 for authorization. Returns cannot be processed without contacting Cura360 first, and some items are non-returnable when opened due to health risks.

Generally, you can expect a credit or refund, less a restocking and handling fee, in the same form of payment originally used for your purchase. Credits will be issued within 30 days of the manufacturer receiving your returned product back complete and in good, unused condition in original packaging, and them issuing Cura360 an approval. You will be refunded the purchase price, less the Restocking Fee & applicable shipping fees. You are responsible for the return label and shipping costs. 

·       Restocking Fees range based on the Manufacturers policies, typically between 20-30%

·       All returns MUST be pre-approved by Cura360

·       If a return is not received by the carrier within 15 days after the request has been approved, we will consider the item as not returned and a refund will not be processed

·       Shipping costs are not reimbursable

·       Returns due to damage or defect must be reported as soon as possible and pictures may be required

IMPORTANT If there is significant visible damage to the packaging upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact Cura360 Customer Service at  [email protected] or call 833-207-3433

When you purchase one of Movinglife's products you can be sure to enjoy top quality that will serve you well for many years to come. All our products are delivered only after extensive testing, but in the event that a defect is discovered regarding the products function or integrity, we will do everything in our power to address the problem, subject to the terms of warranty.

Movinglife has service laboratories around the world which include skilled technicians and a large inventory of spare parts. This ensures that any malfunction will receive prompt and professional attention.

It is important to note that Movinglife products are sold in many countries around the world, and naturally each country has its own laws regarding the duration of the warranty period and details of its components. For the full and up-to-date information regarding the warranty offered in your country, please contact your local dealer.