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Website Order FAQs

What Is Your Return Policy?

Generally, Cura360 accepts returns within 30 days of delivery. The item must be in its original packaging and meets the return criteria. Some items, such as customized items, may be non- returnable for personalization reasons. You can contact Cura360 customer care at 1-833-207- 3433 for clarification.

Can I Cancel Or Modify My Order After Placing It?

Cura360 understands that circumstances may change, and you may need to cancel or modify your order. If you wish to do so, please get in touch with the customer support team as soon as possible.

What Should I Do If There Is An Issue With My Order Upon Delivery?

Upon receiving your order, inspect the package for any visible signs of damage. In case of discrepancies or other issues, contact the customer support team immediately at 1-833-207- 3433. The team will work with you to resolve the issue and ensure your satisfaction.

How Do I Place An Order?

Placing an order on Cura360 is convenient and straightforward. Upon finding the product you wish to purchase, select the desired quantity and any applicable options, such as size or color variations.

Then, click on the "Add to Cart" button. You can review the items in your cart by clicking on the cart icon at the top right corner of the page. From there, proceed to the checkout page by clicking the "Checkout" button.

Follow the prompts to provide your shipping information, select a preferred shipping method, and choose your payment method. You can then complete your purchase.

What If An Item I Ordered Is Out Of Stock?

Occasionally, an item may be out of stock after you place your order. In such cases, Cura360's customer support team will promptly notify you and provide options such as offering a similar alternative product, back ordering the item, or issuing a refund for the out-of-stock item.