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Shipping FAQs

How Long Does It Take To Receive My Order?

The delivery time for your order depends on various factors, including the shipping method and the product type. For example a power products need a final quality check and a fresh battery charge, that will hold the product for 24 hours after ordering. Normally ground shipping to most states in the US takes about 3-5 days from the time the product is shipped. Cura360 Customer Service is available to any questions relating to shipment of your order.

After shipping, you will receive a confirmation email with tracking information to monitor the progress of your package.

Do You Offer International Shipping?

Yes, Cura360 offers international shipping to select countries. Unfortunately, there is no direct checkout available for international customers due to different shipping possibilities. To place your order, please contact Cura360 at 1833-207-3433 and Cura360 Customer Service will be happy to help place your order and quote your shipping.

Please note that international orders may be subject to additional customs fees, import duties, and taxes. These charges are the responsibility of the recipient.

Can I Track My Order?

Absolutely! After shipping, you will receive an email notification containing the tracking information. This allows you to monitor the progress of your package and estimate its expected arrival date.

You can also access your order history and track your shipments by logging into your Cura360 account and visiting the "Order" section.

Here is the link to the Cura360 shipping policy.

Do You Offer Expedited Shipping Options?

Cura360 offers expedited shipping options for customers requiring faster delivery. Please call Cura360 customer service to know the quote for the expedited shipping of your order.

Please note that additional shipping fees may apply for expedited shipping.

What Should I Do If There Is A Delay Or Issue With The Delivery Of My Order?

The first step is to track your package using the provided tracking number to see if any updates or notifications are available. If you have not received your order within the estimated delivery time or if there are any concerns regarding the delivery, contact the customer support team at 1-833-207-3433.

The team will investigate the matter and work with the shipping carrier to resolve any issues and ensure the timely delivery of your order.