Ki Mobility warrants the frame, cross braces, hangers and quick-release axles of your Catalyst wheelchair against defects in materials and workmanship for the life of the original purchaser. All other parts and components of this wheelchair are warranted against defects in materials and workmanship for one year from the date of first consumer purchase. The expected life of the frame is five years.
Limitations to the Warranty
1. We do not warrant: a. Wear items: Upholstery, tires, armrest pads, tubes, armrests and push-handle grips. b. Damage resulting from neglect, misuse or from improper installation or repair. c. Damage from exceeding weight limit.
2. This warranty is VOID if the original chair serial number tag is removed or altered.
3. This warranty is VOID if the original chair has been modified from its original condition and it is determined the modification resulted in failure.
4. This warranty applies in the USA only. Check with your supplier to find out if international warranties apply. Ki Mobility’s Responsibility Ki Mobility’s only liability is to replace or repair, at our discretion, the covered parts. There are no other remedies, expressed or implied.
Your Responsibility a. Notify Ki Mobility, via an authorized supplier, prior to the end of the warranty period and get a return authorization (RA) for the return or repair of the covered parts. b. Have the supplier send the authorized return, freight pre-paid, to:
Ki Mobility 5201 Woodward Drive Stevens Point, WI 54481
c. Pay any charges for labor to repair or install parts.
