Most products featured on Cura360.com can be returned within 30 days of purchase depending upon the manufacturer.
Generally, you can expect a credit or refund, less a restocking and handling fee, in the same form of payment originally used for your purchase. Credits will be issued within 30 days of the manufacturer receiving your returned product back complete and in good and unused condition; and issuing Cura360 an Approval. You will be refunded the purchase price, less the Restocking Fee & applicable shipping costs. Customer is responsible for the Return Label.
- Restocking Fees range based on the Manufacturers policies, typically between 20-30%
- All returns MUST be pre-approved
- If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed
- Shipping costs are not reimbursable
- Returns due to Damage or Defect must be reported as soon as possible and pictures may be required
Manufacturer’s Warranty on all products is valid for the duration of 6 months after purchase of the
product. Product will either be repaired or replaced at the discretion of DIESTCO MFG CORP.
Procedure to ship warranty claims will be conducted the same as returns. You must first contact our Customer Service Department, please email firstname.lastname@example.org or call 833-207-3433 for Approval.