SPECIFICATIONS
Uses:
For relieving pain, stiffness, swelling, and inflammation in the knee muscles and joints
For relieving arthritis, fatigue from overuse, and for general knee injury recovery
Dimensions:
Length: 10.24”
Top fastener strap: 24”
Center fastener straps: 26”
Bottom fastener strap: 22”
Gel packs: 9.5” by 4.25”
Battery: 3.54” by 2.48” by 0.51”
Brace weight: 0.75 pounds
Gel pack weight: 0.62 pounds each
Battery weight: 0.22 pounds
Materials:
Nylon, polyester blend
Clay gel
Nontoxic PVC
Battery Specifications
Type: Lithium-ion (Rechargeable)
Rated Capacity: 5000aAh, 18.5Wh
Input: 5V/2A
Output: 5V/2.1A
Use Time: 3 hours
Recharge Time: 6 - 7 hours
How to Use for Cold Therapy:
Place each ice wrap pack flat in the freezer for a minimum of two hours
Remove from the freezer and secure in the interior pockets of the wrap
Apply to the area to be treated
WARNING: Treatment time should not exceed 20 minutes
How to Use for Heat Therapy:
Place each pack in the microwave on a paper towel or paper plate
Heat on full power for 15 seconds
Remove the gel pack carefully from the microwave and knead to distribute heat evenly
Check for the desired temperature
To reheat, place the gel pack back in the microwave for 10-second intervals until the desired temperature is reached
Place the heated gel pack in the interior mesh pockets
IMPORTANT: While heating, watch the gel pack carefully. If it starts to expand, stop heating immediately
Heat Settings:
Low: 104°
Medium: 120°
High:°
Care Instructions:
Spot clean the Vive heated massage knee brace with a damp cloth and allow it to air dry
Rinse each gel pack under water and dry immediately with a lint-free cloth
Do NOT machine wash or dry.
What’s Included:
Vive Heated Massaging Knee Brace
Three Arctic Flex gel packs
5’ DC-USB power cord
8” DC-USB cord
Micro USB charging cable
USB wall power adapted
5000mAh battery
Illustrated users manual
One year guarantee
UPC: 810041986153
Product Number: SUP2077GRY
Shipping Weight: 3.66 pounds
Cura360 Return Policy
Most products featured on Cura360.com can be returned within 30 days of purchase depending upon the manufacturer’s return policy.
For specific return information or authorization, please contact Cura360's Customer Service Department at [email protected] or call 833-207-3433 for authorization. Returns cannot be processed without contacting Cura360 first, and some items are non-returnable when opened due to health risks.
Generally, you can expect a credit or refund, less a restocking and handling fee, in the same form of payment originally used for your purchase. Credits will be issued within 30 days of the manufacturer receiving your returned product back complete and in good, unused condition in original packaging, and them issuing Cura360 an approval. You will be refunded the purchase price, less the Restocking Fee & applicable shipping fees. You are responsible for the return label and shipping costs.
· Restocking Fees range based on the Manufacturers policies, typically between 20-30%
· All returns MUST be pre-approved by Cura360
· If a return is not received by the carrier within 15 days after the request has been approved, we will consider the item as not returned and a refund will not be processed
· Shipping costs are not reimbursable
· Returns due to damage or defect must be reported as soon as possible and pictures may be required
IMPORTANT If there is significant visible damage to the packaging upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact Cura360 Customer Service at [email protected] or call 833-207-3433
